Purchase & Refund Policy
Last Updated: October 29, 2026
Welcome to the Purchase, Cancellation & Refund Policy for Tool Yaar (“App”, “we”, “our”, or “us”), developed and operated by Dipanshu Kumar (https://www.toolyaar.com).
We believe in 100% transparency with our users. This policy clearly explains how digital purchases and subscriptions for Tool Yaar Pro work, our payment partner Cashfree Payments, instant digital service fulfillment, cancellation conditions, and our dedicated guarantee to resolve any payment or activation issues within 24 to 48 hours.
Important Notice: Pro Subscriptions Apply Exclusively to the Android Mobile App
The Tool Yaar website (toolyaar.com) has zero user accounts and requires no login. All web utilities remain 100% free forever for all online visitors. The Pro subscription plans (₹99 for 30 Days and ₹799 for 365 Days) are optional premium passes specifically designed for the Tool Yaar Android App (downloadable on Google Play & Aptoide) to enjoy an ad-free interface, offline privileges, and unlimited AI assistant features.
Tool Yaar Pro Subscription Plans & Pricing
Tool Yaar offers optional premium passes (Pro Membership) inside the Android app to unlock an ad-free interface, priority processing, unlimited AI utility limits, and advanced tools. Subscriptions are activated via official Cashfree checkout forms:
30-Day Pro Plan
- Full access to all Pro utilities for 30 calendar days
- 100% Ad-Free uninterrupted mobile workflow
- Instant digital activation via Cashfree form
/monthlypro365-Day Pro Plan
- Full 1-Year access to all Pro utilities & upcoming tools
- Saves over 32% compared to monthly renewal
- Priority support & fast digital activation
/yearlypro* All prices listed are in Indian National Rupees (INR) and are inclusive of all applicable statutory taxes.
1. Nature of Services & Digital Products
Tool Yaar provides software applications, digital productivity tools, calculators, and document processing utilities accessible via web (toolyaar.com) and our official Android application.
All subscriptions purchased for Tool Yaar (such as the ₹99 / 30 Days or ₹799 / 365 Days Pro tiers) are intangible, digitally delivered software services. Once activated on your device/account, access is granted immediately across the subscribed period.
2. Payment Gateway & Billing Security
All financial transactions for Tool Yaar Pro are processed through Cashfree Payments India Pvt. Ltd. (“Cashfree”), an RBI-authorized, PCI-DSS Level 1 certified payment aggregator.
- Accepted Payment Modes: UPI (Google Pay, PhonePe, Paytm, BHIM, Cred UPI), Debit Cards, Credit Cards (Visa, MasterCard, RuPay), Net Banking of major Indian banks, and approved digital wallets.
- Zero Card Storage: Tool Yaar does not collect, record, or store any confidential banking information, card numbers, CVVs, or UPI PINs on its servers. All payment handling is conducted through encrypted Cashfree payment pages.
- Payment Confirmation: Upon successful transaction, Cashfree instantly generates an official payment receipt with a unique Cashfree Order ID / Payment Reference ID, sent to your provided email address and mobile number.
3. Digital Delivery, Email Matching & Instant Activation Flow
Since Tool Yaar Pro is an in-app digital software subscription, no physical shipping or physical delivery is involved. Access is provisioned digitally in real-time.
How Account Linking & Activation Works:
- Matching Parameter (Registered Email / Gmail): When completing the Cashfree checkout form, please enter the exact verified Gmail / Email address that you use (or will use) to log into the Tool Yaar Android app with a verified email account (
email_verified == true). Anonymous or unverified auth accounts cannot link pending Pro activations. - Real-Time Webhook Activation: The moment your payment is verified by Cashfree, our server-side Webhook automatically resolves your Firebase User Account (`UID`) and updates your subscription status (
isPro = trueandadFreeUntiltimestamp). - Paid Before Logging In? (Instant Auto-Link Queue): If you pay via Cashfree before registering or signing into the app, your transaction is securely stored in our encrypted
pending_pro_activationsqueue mapped to your Email. As soon as you log in or sign up with that Email, your Pro plan links and unlocks automatically! - Zero-Effort Background Sync: You never have to search for a manual “Restore Purchase” button. Every time the Tool Yaar app opens, our background Cloud Function (
checkPendingProActivation) verifies and synchronizes any pending transaction instantly. - Banking / Network Delays & Automated Retry: Under rare banking network outages or gateway timeouts, Cashfree's automated server retry mechanism re-verifies transactions every 15 to 30 minutes. If activation is delayed beyond 1 hour, please contact our support team we will manually verify and activate your validity date within 5-10 minutes after seeing you message.
4. Subscription Nature & Cancellation Policy
Tool Yaar subscriptions (₹99 for 30 days and ₹799 for 365 days) operate strictly as One-Time Prepaid Fixed-Term Passes:
- Zero Recurring Auto-Debits: Tool Yaar does NOT register any automatic recurring e-mandates on your bank account, card, or UPI. There will never be an unexpected recurring charge after your plan expires.
- Graceful Expiry to Free Tier: Once your paid period (30 days or 365 days) elapses, your app account automatically and seamlessly transitions back to the standard Free tier. You can repurchase whenever you wish.
- Cancellation Policy: Because there are no future automatic debits, you do not need to submit cancellation requests to stop future billing. If you wish to cease using the app during your active paid term, you may simply stop using it. Pro-rated refunds for voluntary early termination of an active, functioning pass are not provided.
5. Refund Eligibility, Duplicate Protection & Manual Override
We want every user to have a flawless experience. We maintain clear technical safeguards and honor 100% full refunds or manual activation overrides in the following scenarios:
If your account was debited on Cashfree, but the app did not unlock Pro features due to a dropped webhook, our backend team can manually override and activate your validity date within 24 hours via the admin console using your Cashfree Order ID. If we cannot resolve it within 24–48 hours, a 100% full refund is issued immediately.
Every single payment is strictly tracked and logged by its unique Cashfree Order ID in our database (cashfree_payments/{orderId}) preventing accidental double activations. If a gateway network latency causes a duplicate debit from your bank, the excess payment will be refunded 100% to your original payment method.
If our Pro utilities completely fail to launch or operate on your supported Android device (Android 8.0+) due to an unresolvable technical bug, and our engineering team cannot fix it within 48 hours of your report, you are entitled to a full refund within 3 days of purchase.
6. Non-Refundable Scenarios
Refunds will not be granted under the following circumstances:
- Change of mind after the subscription has been successfully activated and utilized.
- Failure to report an activation or payment issue within 7 calendar days of the transaction date.
- Purchases made through unauthorized third-party links or individuals not originating from our official Cashfree forms (
payments.cashfree.com/forms/*). - Account suspensions resulting from malicious activity, reverse-engineering, hacking, or violations of our Terms of Use.
- Device incompatibilities caused by rooted, jailbroken, or custom-ROM modified OS environments.
7. How to Request Support, Activation, or a Refund
If you experience any issue whatsoever with your purchase, subscription activation, or payment deduction, please do not worry. Simply email our dedicated support desk directly:
toolyaarofficial@gmail.com
Please include the following details in your email for express resolution:
- Cashfree Order ID / Payment Reference ID (sent to you via SMS/Email after payment).
- Registered Mobile Number & Email ID used on the Cashfree form.
- Plan Purchased (₹99 for 30 Days or ₹799 for 365 Days).
- Date & Time of Transaction.
- Screenshot of Payment Proof (Cashfree receipt or bank SMS).
- Brief Description of the Issue (e.g. “Plan not activated” or “Debited twice”).
8. Our 24–48 Hours Resolution Guarantee (SLA)
Every customer inquiry sent to toolyaarofficial@gmail.com is prioritized with the highest urgency:
Guaranteed Response & Action within 24 to 48 Hours:
Our engineering and billing support team actively reviews all payment logs. Within 24 to 48 hours of receiving your email with transaction details, we will either:
- Manually unlock and verify your Pro subscription in the app, OR
- Initiate a 100% full refund directly via Cashfree if an irreversible glitch occurred.
9. Refund Initiation, Pro Revocation & Bank Credit Timelines
Once a refund request is verified and approved by our support desk:
- Pro Access Revocation: Upon refund approval on the Cashfree Merchant Dashboard, our administrators update your user document in our Firestore database (
adFreeUntil = 0andisPro = false), immediately reverting the account to standard Free access. - Refund Route: Refunds are processed strictly back to the original source of payment (e.g. your original UPI VPA, Bank Account, or Card) via Cashfree Payments. Under RBI guidelines, refunds cannot be redirected to third-party or alternative accounts.
- Bank Settlement Time (5–7 Business Days): Once initiated from our Cashfree dashboard, funds typically reflect in your bank account or UPI within 5 to 7 business banking days, depending on your bank and NPCI clearing cycles.
- RRN Tracking: You will receive an automated confirmation from Cashfree via email/SMS containing your official Refund Reference Number (RRN), which you can use to track the credit directly with your bank.
10. Grievance Redressal & Merchant Details
In accordance with the Information Technology Act, 2000 and Consumer Protection (E-Commerce) Rules, 2020, the contact details of the Grievance Officer and Merchant are provided below: